Reviews - Brit Hotel Rouen Centre

Indice de
Satisfaction client

84 %

From Richie, the 19/04/2024
Alone - 60-69 years - Date of stay : 17/04/2024

A very comfortable bed and excellent breakfast. Will stay again.

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

100 %

From Victoria M., the 18/03/2024
Alone - 40-49 years - Date of stay : 17/03/2024

Very nice and friendly staff!

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

100 %

From Rod W., the 09/03/2024
couple - 70-79 years - Date of stay : 08/03/2024

A little disappointed, The hotel was a little tired, but was acceptable, it was clean and the staff were very helpful and friendly, but the room (413) smelled like there was mould, though all the walls were clear and clean, we had a shower, the bathroom was clean, went to bed, which was clean and comfortable, but the next morning my chest was raw and I can only put this down to the room having black mould in it and as none were visible, it must be in the carpet. Because of this I am afraid I can only give the hotel a score of 2.

Hotelier's response :

We thank you for taking the time to give us your impressions. We are sorry that your stay did not meet your expectations, and we apologize for this. We are doing everything we can to best serve our clientele, but that will not work this time. Sincerely, Gil G. Director

Sincerely,

Gil G. / Director

80 %

the 22/02/2024
Business - 50-59 years - Date of stay : 21/02/2024

Very clean hotel close to the city centre for restaurants etc.

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. DirectorWe thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

100 %

From Peter L., the 06/01/2024
couple - 60-69 years - Date of stay : 05/01/2024

Enjoyable especially because of the assistance that Clare provided

Hotelier's response :

We thank you for this excellent rating and are delighted to make your stay enjoyable !
We look forward to seeing you again!
Best regards
The direction

80 %

From Tony B., the 31/12/2023
Friends - 50-59 years - Date of stay : 29/12/2023

Very good stay. Conveniently located with a number of restaurants only a short walk away. Excellent stopover hotel with value for money whilst travelling through France.

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

100 %

the 15/12/2023
couple - 60-69 years - Date of stay : 13/12/2023

The hotel needs renovation. The location is perfect. The romms are quite small bu its possible to organise more useful.

Hotelier's response :

Nous vous remercions pour cette excellente notation et sommes ravis d'avoir pu contribuer à rendre votre séjour agréable.
Au plaisir de vous revoir. Cordialement, Gil G. Directeur

80 %

the 12/12/2023
Business - 60-69 years - Date of stay : 11/12/2023

Good experience overall

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

100 %

From Wilson, the 05/12/2023
couple - 70-79 years - Date of stay : 04/12/2023

Very good. As regular visitors we knew what to expect and everything was fine.

Hotelier's response :

We thank you for this excellent rating and are delighted to make your stay enjoyable !
Toute l'équipe se joint à moi pour vous remercier de cette notation et de ces excellents commentaires !
Nous avons une nouvelle fois été ravis de vous accueillir comme nous le serons pour votre prochaine visite !
Bien cordialement
La direction

100 %

From Mark, the 19/11/2023
couple - 50-59 years - Date of stay : 18/11/2023

Perfect stop over for us, getting the midday ferry from Dieppe. Great location just a short walk to the town centre just 10-15 mins.

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

80 %

From Vladimir, the 12/11/2023
couple - 30-39 years - Date of stay : 11/11/2023

I was very comfortable and the personal were friendly and helpful.

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

100 %

the 02/11/2023
Business - Date of stay : 01/11/2023

VERY GOOD. I WAS DATISFIED BY THE SERVICES

Hotelier's response :

We thank you for this excellent rating and are delighted to have contributed to make your stay enjoyable.
We look forward to seeing you again. Sincerely, Gil G. Director

80 %

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